Disclosures and FAQ

Linebarger Goggan Blair & Sampson, LLP (“LGBS”) provides the following Disclosures and Frequently Asked Questions to assist you in resolving your case(s).

Disclosures

Bankruptcy

If you are now a debtor in bankruptcy, or if the debt(s) referenced in our communication have been discharged through a bankruptcy proceeding, then our communication is for informational and verification purposes only, and is not a demand for payment nor an attempt to collect a claim. If you have filed bankruptcy, please notify us in writing and provide the bankruptcy case number along with the name of the court in which your bankruptcy case was filed. Please also include your name and LGBS account number or reference number. You can send this information to Linebarger Goggan Blair & Sampson, LLP, 900 Arion Parkway, Suite 104, San Antonio, TX, 78216, or by email at SACC2-DOCS@LGBS.com.

Text Messaging

When you opt-in for text messages from LGBS, you are agreeing to receive text messages related to your relationship with LGBS, including updates related to your account.

You can opt-out of text messages by texting STOP back to the number we texted you from. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive text messages from us. If you want to join again, contact our contact center or text HELP to the number we texted you from for instructions.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.

FAQ

The following is for informational purposes only; it is not legal advice and does not create an attorney-client relationship.

How can I make a payment?

Notice: Once a delinquent account has been referred to Linebarger collections, payment on that account can be made only to Linebarger.

Online: Online payments may be made 24 hours a day, seven days a week at the following site (please have your account number available): www.lgbswebpayments.com. You can pay online utilizing a credit card, debit card or electronic check..

Phone: You may contact our call center at 1 (866) 234-9790 to pay over the phone utilizing a credit card, debit card or electronic check. Our office hours are Eastern Time Monday through Thursday 7:00 a.m. to 9:00 p.m., Friday 8:00 a.m. to 5:00 p.m., and Saturday 8:00 a.m. to noon.

In Person: The Miami-Dade Clerk and Comptroller’s Office is available to accept payments in person at the Overtown Village South Building, 601 NW 1 Court, Miami, FL 33136.

Mail: You may mail a money order or personal check made payable to the Miami-Dade County Clerk of Court and Comptroller to 900 Arion Parkway, Suite 104, San Antonio, TX, 78216. Please include your name, LGBS account number, case number(s) and Clerk name (Miami-Dade County Clerk of Court) with your payment.

Is my driver’s license suspended?

Parking violations do not affect the status of your driver’s license.

Is there a Registration Stop on my vehicle?

If you receive three or more outstanding parking citations or one disabled parking citation, the Department of Motor Vehicles will be notified to issue a stop to the registration of any vehicle in your name. To release the registration stop, you must pay the total amount due. If you need your tag renewed, you must also pay an additional $7 to the Miami-Dade County Clerk of Court for a Certificate of Compliance, which you will need to show when renewing your tag.

You can confirm if there is a registration stop on your vehicle by calling 305-275-1133. Deputy Clerks may be reached between the hours of 9 a.m. and 4 p.m. Monday through Friday. Please be advised that there is a high demand and often long wait times for telephone service.

Is there a Tow Order for my vehicle?

If you have five or more past-due parking citation or one past-due disabled parking citation, a court order will be issued for the impoundment and/or immobilization of any vehicle and license tag registered in your name.

If your vehicle has been towed, you must also pay an additional $7 to the Miami-Dade County Clerk of Court for a Certificate of Compliance, which must be presented to the towing company. The towing company may charge additional towing or storage charges.

You can confirm if there is a tow order on your vehicle by calling 305-275-1133. Deputy Clerks may be reached between the hours of 9 a.m. and 4 p.m. Monday through Friday. Please be advised that there is a high demand and often long wait times for telephone service.

What if I am unable to pay the full amount due?

Please contact us at 1 (866) 234-9790 to discuss setting up an affordable payment plan.

What if I have already paid my account?

Please send us a copy of the receipt at 900 Arion Parkway, Suite 104, San Antonio, TX, 78216, or by email at SACC2-DOCS@LGBS.com.

Do you have bilingual and multilingual customer service staff?

Yes. We have bilingual and multilingual customer service staff readily available to assist you.