Disclosures and FAQ

Linebarger Goggan Blair & Sampson, LLP (“LGBS”) provides the following Disclosures and Frequently Asked Questions to assist you in resolving your account(s).

Disclosures

If you are now a debtor in bankruptcy, or if the debt(s) referenced in our communication have been discharged through a bankruptcy proceeding, then our communication is for informational and verification purposes only, and is not a demand for payment nor an attempt to collect a claim. If you have filed bankruptcy, please notify us in writing and provide the bankruptcy case number along with the name of the court in which your bankruptcy case was filed. Please also include your LGBS account number. You can send this information to Linebarger Goggan Blair & Sampson, LLP, P.O. BOX 659443, San Antonio, TX 78265.

We may collect personal information such as name, address, telephone number, employment, financial account number, social security number, email address or vehicle ownership. The information is used to establish identity and to help resolve the account. Our Privacy Policy can be found online at www.lgbs.com/privacy-policy/.

When you provide a check as payment, you authorize us to either use the information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check.

You can opt-out of text messages by texting STOP back to the number we texted you from. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive text messages from us. If you want to join again, contact our contact center or text HELP to the number we texted you from for instructions.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.

FAQ

The following is intended for informational purposes only and is not intended to provide legal advice or services. It is not intended to create any attorney-client relationships.

Why have I received a communication from LGBS?

LGBS is a law firm that represents governmental entities in the collection and resolution of unpaid fines, fees and other receivables, including unpaid blight violations. You likely received a notice from LGBS because you have been identified as one who owes an unpaid receivable to a governmental client of LGBS.

What if I am financially unable to pay the fine?

You may call us at 1(844) 610-4059 to discuss your individual situation. Certain accounts are eligible for payment plans or potential fine reductions.

Is LGBS a member of any industry associations?

We are members of ACA International (formerly, the American Collectors Association) and National Association of Court Managers. For more information about our firm, please visit www.lgbs.com

Does the LGBS call center service Spanish speaking individuals?

LGBS’s call center has bilingual collection staff on duty. Please contact the LGBS call center number provided in the text you received for assistance. LGBS also sends out letters for some of our clients in both English and Spanish.

What is the total amount due for my ticket?

The payment site will provide you with the total amount due. Since our last communication with you, additional fees may have attached. Please note that the balance reflects only those amounts that have been forwarded to LGBS for collection; our client may have additional cases that have not been referred to LGBS for collection.

Can I make a partial payment on the total amount due?

Please contact the LGBS call center number in the text you received to see if partial payments are allowed on your delinquent account.

What payment methods are available to pay the fine?

You may pay online or by phone with a bank account, debit card or credit card. You may also pay by mailing a money order, personal check, or cashier’s check to us at Linebarger Goggan Blair & Sampson, LLP, P.O. BOX 659443, San Antonio, TX 78265.

Can I contest a ticket or fine with Linebarger?

We do not have authority to dismiss cases or otherwise change court orders.

How do I know this is not a scam?

Any email message you receive from LGBS will originate from our email address ending in “lgbs.com”.

Any text message you receive from LGBS will originate from our 5-digit Short Code “98023” or from our 10-digit telephone number “210-526-0778,” and never from both. Short Codes can be obtained by companies only after they go through a rigorous approval and verification process with telecom industry authorities. Some scammers try to spoof a short code by displaying a 5-digit or 6-digit number in their texts, but a careful look will reveal that the texts actually originate from 10-digit telephone numbers (often with Country Codes); both the short code and the full telephone number are different from our numbers. In addition, our messages will always include your name, an account-specific reference number, our toll-free call-back number, a link to Disclosures and/or Frequently Asked Questions, and a link to the payment website. We never send generic text messages and never send messages to groups of people. If you call in, our representative will be able to verify your account information over the phone.