Disclosures and FAQ


Linebarger Goggan Blair & Sampson, LLP (“LGBS” or “Linebarger”) provides the following Disclosures and Frequently Asked Questions to assist you in resolving your case(s).

Disclosures

Bankruptcy:

If you are now a debtor in bankruptcy, or if the debt(s) referenced in our communication have been through a bankruptcy proceeding, then our communication is for informational and verification purposes only, and is not a demand for payment nor an attempt to collect a claim. If you have filed bankruptcy, please notify us in writing and provide the bankruptcy case number along with the name of the court in which your bankruptcy case was filed. Please also include your name and LGBS account number or reference number. You can send this information to Linebarger Goggan Blair & Sampson, LLP, 900 Arion Parkway, Suite 104, San Antonio, TX, 78216.

Text Messaging:
When you opt in for text messages from LGBS, you are agreeing to receive text messages related to your relationship with LGBS, including updates related to your account, balances, one-time passcodes, and billing notifications.

You can opt-out of text messages by texting STOP back to the number we texted you from. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive text messages from us. If you want to join again, contact our contact center or text HELP to the number we texted you from for instructions.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.

FAQ



The following is for informational purposes only; it is not legal advice and does not create an attorney-client relationship.

How can I make a payment?

Online: Online payments may be made 24 hours a day, seven days a week at the following site (please have your account number available): www.lgbswebpayments.com.

Phone: You may contact our call center at 877-841-3978 to pay over the phone utilizing a credit card, debit card or electronic check. The call center is open Monday through Thursday 8 AM – 10 PM ET; Fridays 8 AM-6 PM ET; and Saturdays 9 AM-1 PM ET. You may also make a payment 24 hours a day utilizing our phone IVR system.

In Person: Linebarger has two cashier windows available to accept payments in person at the Orange County Courthouse in Suite 410. The Orange County Courthouse is located at 425 N. Orange Ave., Orlando, FL 32802.

Mail: You may mail a money order or personal check made payable to the Orange County Clerk of Court to 900 Arion Parkway, Suite 104, San Antonio, TX, 78216. Please include your name, LGBS account number, case number(s) and Clerk name (Orange County Clerk of Court) with your payment.

Is my driver’s license suspended?

To determine the status of your driver’s license, you may visit https://services.flhsmv.gov/DLCheck/. You will need your driver’s license number to access your driver’s license information.

How does my license become eligible for reinstatement?

Your license becomes eligible for reinstatement only if all holds affecting your driver’s license are resolved. You might have license holds for cases that are not assigned to Linebarger. Please visit https://services.flhsmv.gov/DLCheck/ to view all cases and holds affecting your driver’s license. You will need your driver’s license number to access your driver’s license information.

What if I am unable to pay the full amount due?

Please contact us at 877-841-3978 to discuss setting up an affordable payment plan. You may also visit our website at www.lgbswebpayments.com to set up a payment plan online with recurring auto-debiting monthly payments.

Can I get my license reinstated if I am on a payment plan?

Yes. In Orange County your license may become eligible for reinstatement upon entering into a payment plan and making a down payment. Please contact us at 877-841-3978, or visit the Linebarger cashier windows in Suite 410 of the Orange County Courthouse, to discuss setting up a payment plan. The Orange County Courthouse is located at 425 N. Orange Ave., Orlando, FL 32802.

Is my license reinstated automatically?

No. If your driver’s license is suspended, you are responsible for having it reinstated. After payment in full, or after your down payment on a payment plan, is processed, you may go to the Orange County Clerk of Court’s office to have your license reinstated. There will be a reinstatement fee due upon reinstatement.

What if I have already paid my account?

Please send us a copy of the receipt at 900 Arion Parkway, Suite 104, San Antonio, TX, 78216.

Do you have bilingual and multilingual customer service staff?

Yes. We have bilingual and multilingual customer service staff readily available to assist you.

How do I know this is not a scam?

Any text message you receive from LGBS will include our “short code” – 98023. “Short Codes” can be obtained only by companies that go through a rigorous approval and verification process with telecom industry authorities. It will also include our toll-free number and a link to our payment website, which can be independently verified by you online. Our messages will always include your name and a reference number or other identifying information that will coincide with information relating to your specific account. We never send generic text messages. If you call in, our representative will be able to verify your account information over the phone.

LGBS is licensed law firm with offices around the country. Learn more about us at https://www.lgbs.com. We are A+ rated by the Better Business Bureau, and a member of respected industry associations ACA International and the National Association of Court Managers.