Disclosures and FAQ
Linebarger Goggan Blair & Sampson, LLP (“LGBS”) provides the following Disclosures and Frequently Asked Questions to assist you in resolving your case(s).
Disclosures
If you are now a debtor in bankruptcy, or if the debt(s) referenced in our communication have been discharged through a bankruptcy proceeding, then our communication is for informational and verification purposes only, and is not a demand for payment nor an attempt to collect a claim. If you have filed bankruptcy, please notify us in writing and provide the bankruptcy case number along with the name of the court in which your bankruptcy case was filed. Please also include your name and LGBS account number. You can send this information to Linebarger Goggan Blair & Sampson, LLP, P.O. BOX 702118, San Antonio, TX 78270.
When you provide a check as payment, you authorize us to either use the information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check
You can opt-out of text messages by texting STOP back to the number we texted you from. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive text messages from us. If you want to opt back into receiving texts, contact our contact center or text HELP to the number we texted you from for instructions.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.
FAQ
The following is for informational purposes only; it is not legal advice and does not create an attorney-client relationship.
Why have I received a text notice from LGBS?
LGBS is a law firm that represents governmental entities in the collection and resolution of unpaid fines, fees and other receivables. These primarily relate to unpaid traffic citations, parking tickets, and tolls. You likely received a notice from LGBS because you have been identified as one who owes an unpaid receivable to a governmental client of LGBS.
What if I am financially unable to pay the fine?
If you are unable to pay, call us at 1-844-544-5354 to discuss your individual situation. Certain accounts are eligible for payment plans.
Is LGBS a member of any industry associations?
We are members of ACA International (formerly, the American Collectors Association) and National Association of Court Managers. For more information about our firm, please visit www.lgbs.com.
Does the LGBS call center service Spanish speaking individuals?
LGBS’s call center has bilingual collection staff on duty. Please contact the LGBS call center number provided in the text you received for assistance. LGBS also sends out letters for some of our clients in both English and Spanish.
What is the total amount due for my ticket?
The payment site will provide you with the total amount due. Since our last communication with you, additional fees may have attached. Please note that the balance reflects only those amounts that have been forwarded to LGBS for collection; the court may have additional cases that have not been referred to LGBS for collection.
Can I make a partial payment on the total amount due?
Each court handles this differently, but partial payments are allowed by many courts. Please contact the LGBS call center number in the text you received to set up payment arrangements on your delinquent account.
Can I get the hold on my driver’s license or registration released?
Each court handles this differently and have different timeline and requirements for releasing holds. Please contact the LGBS call center number provided in the text you received for additional information about your court.
What payment methods are available to pay the fine?
You may pay online at www.lgbswebpayments.com with a bank account, debit card or credit card. You may also pay by phone with those payment methods, or by mail with a money order, personal check or cashier’s check sent to us at Linebarger Goggan Blair & Sampson, LLP, P.O. BOX 702118, San Antonio, TX 78270. Be sure to include your name, your account number and the client name with any mailed payment.
Can I contest a ticket or fine with Linebarger?
We do not have authority to dismiss cases or otherwise change court orders, including the fines and fees imposed. If you believe the court made the wrong determination in your case, you must follow court procedures to contest the ruling.
How do I know this is not a scam?
Any email message you receive from LGBS will originate from our email address ending in “lgbs.com”.
Any text message you receive from LGBS will originate from our 5-digit short code “98023” or from our 10-digit telephone number “210-526-0778,” and never from both. Short Codes can be obtained by companies only after they go through a rigorous approval and verification process with telecom industry authorities. Some scammers try to spoof a short code by displaying a 5-digit or 6-digit number in their texts, but a careful look will reveal that the texts actually originate from 10-digit telephone numbers (often with Country Codes); both the short code and the full telephone number are different from our numbers. In addition, our messages will always include your name, an account-specific reference number, our toll-free call-back number, a link to Disclosures and/or Frequently Asked Questions, and a link to the payment website. We never send generic text messages and never send messages to groups of people. If you call in, our representative will be able to verify your account information over the phone.