Disclosures and FAQ

Linebarger Goggan Blair & Sampson, LLP (“LGBS”) provides the following Disclosures and Frequently Asked Questions to assist you in resolving your case(s).

Disclosures

If you are now a debtor in bankruptcy, or if the debt(s) referenced in our communication have been through a bankruptcy proceeding, then our communication is for informational and verification purposes only, and is not a demand for payment nor an attempt to collect a claim. If you have filed bankruptcy, please notify us in writing and provide the bankruptcy case number along with the name of the court in which your bankruptcy case was filed. Please also include your LGBS account number. You can send this information to Linebarger Goggan Blair & Sampson, LLP, PO Box 950392, Oklahoma City, Oklahoma 73195-0392.

When you provide a check as payment, you authorize us to either use the information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check.

You can opt-out of text messages by texting STOP back to the number we texted you from. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive text messages from us. If you want to opt back in to receiving texts, contact our contact center or text HELP to the number we texted you from for instructions.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.

FAQ

The following is for informational purposes only; it is not legal advice and does not create an attorney-client relationship.

What if I have questions or need additional information?

You may contact LGBS by contacting us at 877-251-1658.

How do I know this is not a scam?

Any text message you receive from LGBS will originate from our 5-digit short code “98023” or from our 10-digit telephone number “210-526-0778,” and never from both. Short Codes can be obtained by companies only after they go through a rigorous approval and verification process with telecom industry authorities. Some scammers try to spoof a short code by displaying a 5-digit or 6-digit number in their texts, but a careful look will reveal that the texts actually originate from 10-digit telephone numbers (often with Country Codes); both the short code and the full telephone number are different from our numbers. In addition, our messages will always include your name, an account-

specific reference number, our toll-free call-back number, a link to Disclosures and/or Frequently Asked Questions, and a link to the payment website. We never send generic text messages and never send messages to groups of people. If you call in, our representative will be able to verify your account information over the phone.

Any email message you receive from LGBS will originate from our email address ending in “lgbs.com”.

You may find additional information about our law firm at our website address: www.lgbs.com.

Why have I received a text notice from LGBS?

LGBS is a law firm that represents the City of Norman, Oklahoma Municipal Court in the collection and resolution of unpaid traffic citations and parking tickets. You likely received a notice from LGBS because you have been identified as one who owes an unpaid receivable to the City of Norman, Oklahoma.

What is the status and total amount due for my case?

You may view the status of your case at www.normanok.gov.

How can I resolve my case? What payment methods are available to pay the fine?

Depending on the type of your case and its status, you may be able to make payment online at the Court’s website www.normanok.gov. To locate your case, click “Pay Online” and then “Online Citation Payment – Norman Municipal Court” and follow instruction prompts. If online payment is not available for your case, payment may be made with check or money order payable to “City of Norman Municipal Court” and mailed to LGBS, PO Box 950392, Oklahoma City, Oklahoma 73195-0392. You may also pay by credit card by appearing at the cashier’s window at Norman Municipal Court or by calling the Court at 405-366-5325.

Can I make a partial payment on the total amount due?

Please contact LGBS at 877-251-1658 to see if partial payments are allowed on your delinquent account.

What if I am financially unable to pay the fine?

If you are not taking steps to resolve your case or comply with a court order because you are financially unable to do so, you may be eligible to request a hearing before the Court to consider your ability to pay. You must appear in person at the cashier’s window at the court or call the Court directly for information and instruction. As you discuss your matter with the Court, you may have the opportunity to inquire about available alternative compliance options. You should be prepared to document and explain to the Court your financial situation.