Disclosures and FAQ

Linebarger Goggan Blair & Sampson, LLP (“LGBS”) provides the following Disclosures and Frequently Asked Questions to assist you in resolving your case(s).

Disclosures

If you are now a debtor in bankruptcy, or if the debt(s) referenced in our communication have been discharged through a bankruptcy proceeding, then our communication is for informational and verification purposes only, and is not a demand for payment nor an attempt to collect a claim. If you have filed bankruptcy, please notify us in writing and provide the bankruptcy case number along with the name of the court in which your bankruptcy case was filed. Please also include your LGBS account number. You can send this information to Linebarger Goggan Blair & Sampson, LLP, P.O. BOX 910128, San Diego, CA 92191.

When you provide a check as payment, you authorize us to either use the information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check.

We may collect personal information such as name, address, telephone number, employment, financial account number, social security number, email address or vehicle ownership, for purposes of identification and account resolution. We don’t sell your information, but may share it with our client. We keep your information as long as required by law or business necessity. Our Privacy Policy can be found online at www.lgbs.com/privacy-policy/.

You can opt out of text messages by texting “STOP” back to the number we texted you from. Your opt-out request will generate one final text confirming that your message has been received. You will no longer receive text messages from us at that phone number. If you want to opt back in to receiving texts, contact our contact center or text “HELP” to the number we texted you from for instructions.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.

You can opt out of email messages by clicking on the “unsubscribe” link in the email. Your opt-out request will generate one final email confirming that your message has been received. You will no longer receive emails from us at that email address. If you want to opt back in to receiving emails, contact our contact center.

FAQ

The following is for informational purposes only; it is not legal advice and does not create an attorney-client relationship

Why have I received a notice from LGBS?

LGBS is a law firm that represents governmental entities in the collection and resolution of unpaid parking tickets and other receivables. You likely received a notice from LGBS because you have been identified as one who owes one or more delinquent parking tickets issued by the City or other government entity referenced in the message you received from us.

What if I am financially unable to pay the fine?

You may call us at 1-844-544-5354 to discuss your individual situation.

Is LGBS a member of any industry associations?

We are members of ACA International (formerly, the American Collectors Association) and National Association of Court Managers. For more information about our firm, please visit www.lgbs.com.

Does the LGBS call center service Spanish speaking individuals?

LGBS’s call center has bilingual collection staff on duty. Please contact the LGBS call center number provided in the text you received for assistance. LGBS also sends out letters for some of our clients in both English and Spanish.

What is the total amount due for my ticket?

The payment site will provide you with the total amount due. Since our last communication with you, additional fees may have attached. Please note that the balance reflects only those amounts that have been forwarded to LGBS for collection; the client may have additional cases that have not been referred to LGBS for collection.

Can I make a partial payment on the total amount due?

Each client handles this differently. Please contact the LGBS call center number in the message you received from us to see if partial payments are allowed on your delinquent account.

What payment methods are available to pay the fine?

Each client’s policy may vary. Please refer to the message you received for payment options.

Can I contest a ticket or fine with Linebarger?

We do not have authority to dismiss tickets. Each client has its own method for disputing a parking ticket. You will need to contact the client referenced in the message you received to determine options to contest the ticket.

How do I know this is not a scam?

Any email message you receive from LGBS will originate from our email address ending in “lgbs.com”.

Any text message you receive from LGBS will originate from our 5-digit short code “98023” or from our 10-digit telephone number “210-526-0778,” and never from both. Short Codes can be obtained by companies only after they go through a rigorous approval and verification process with telecom industry authorities. Some scammers try to spoof a short code by displaying a 5-digit or 6-digit number in their texts, but a careful look will reveal that the texts actually originate from 10-digit telephone numbers (often with Country Codes); both the short code and the full telephone number are different from our numbers. In addition, our messages will always include your name, an account-specific reference number, our toll-free call-back number, a link to Disclosures and/or Frequently Asked Questions, and a link to the payment website. We never send generic text messages and never send messages to groups of people. If you call in, our representative will be able to verify your account information over the phone.