Disclosures and FAQ

Linebarger Goggan Blair & Sampson, LLP (“LGBS”) provides the following Disclosures and Frequently Asked Questions to assist you in resolving your case(s).

Disclosures

This matter relates to one or more delinquent parking tickets issued by the City referenced in the message you received. Our firm represents the City for collection of these accounts.

If you are unable to pay the full amount that is acceptable to the City, you should contact the City regarding the alternatives to full payment that are available to resolve your account.

If you are now a debtor in bankruptcy, or if the debt(s) referenced in our communication have been discharged through a bankruptcy proceeding, then our communication is for informational and verification purposes only, and is not a demand for payment nor an attempt to collect a claim. If you have filed bankruptcy, please notify us in writing and provide the bankruptcy case number along with the name of the court in which your bankruptcy case was filed. Please also include your name and your LGBS account number. You can send this information to Linebarger Goggan Blair & Sampson, LLP, 900 Arion Parkway, Suite 104, San Antonio, TX, 78216.

When you opt-in for text messages from LGBS, you are agreeing to receive text messages related to your relationship with LGBS, including updates related to your account.

You can opt-out of text messages by texting STOP back to the number we texted you from. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive text messages from us. If you want to opt back in to receiving texts, contact our contact center or text HELP to the number we texted you from for instructions.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.

FAQ

The following is for informational purposes only; it is not legal advice and does not create an attorney-client relationship.

Why have I received a text notice from LGBS?

LGBS is a law firm that represents governmental entities in the collection and resolution of unpaid fines, fees and other receivables. These primarily relate to unpaid traffic citations, parking tickets, and tolls. You likely received a notice from LGBS because you have been identified as one who owes an unpaid receivable to a governmental client of LGBS.

What if I am financially unable to pay the fine?

You must contact the City for any alternative resolution options available if you are unable to pay.

Is LGBS a member of any industry associations?

We are members of ACA International (formerly, the American Collectors Association), National Association of Court Managers, Governmental Collectors Association of Texas, and Texas Court Clerks Association. For more information about our firm, please visit www.lgbs.com.

Does the LGBS call center service Spanish speaking individuals?

LGBS’s call center has bilingual collection staff on duty. Please contact the LGBS call center number provided in the text you received for assistance. LGBS also sends out letters for some of our clients in both English and Spanish.

How do I get to the proper website to pay my ticket?

The text you received has a link to the payment site. While our firm accepts payments for some clients, other clients require payment to be made directly with them. You will need the case number found in the message you received to access account details.

What is the total amount due for my ticket?

The payment site will provide you with the total amount due. Since our last communication with you, additional fees may have attached. Please note additional cases may be pending with the City which have not been referred to LGBS for collection.

Can I make a partial payment on the total amount due?

Each City handles this differently. Please contact the LGBS call center number in the text you received to see if partial payments are allowed on your delinquent account.

What payment methods are available to pay the fine?

City policies vary. Generally accepted payment methods include: 1) Money order; 2) Personal check; 3) Credit/Debit Card; or 4) Electronic check. Online payments may be made 24 hours a day, seven days a week.

Can I contest the charge of a parking ticket?

Each City has its own method for disputing a parking ticket. You will need to contact the City referenced in the message you received to determine options to contest the ticket.

What if I did not own the vehicle at the time the ticket was issued?

Some Cities will accept a Declaration of Non-Ownership for parking tickets. Contact the City referenced in the message you received to determine if this is an option in your situation. Be prepared to submit an affidavit that provides information related to when the ownership changed and proof of that change in ownership.